Retail Sales Associate
2 weeks ago
Drybar Shops is a leading blow dry-only bar, dedicated to providing exceptional customer service and high-quality blowouts. Our philosophy is centered around being the best at one thing: blowouts.
Job SummaryWe are seeking a highly skilled and customer-focused Retail Sales Associate/Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing outstanding customer service, promoting our services, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, ensuring a positive experience for all clients
- Upsell and promote our services to increase sales and revenue
- Operate a point of sale system efficiently and accurately
- Maintain a clean and organized workspace, adhering to company standards
- Collaborate with colleagues to achieve sales targets and meet customer needs
- 1+ years' experience in a fast-paced, customer-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
- Previous experience with Point of Sale Systems is strongly preferred
- Previous salon/spa experience is preferred but not required
- High school diploma or equivalent
- Ability to work at a sustained, fast pace
- Excellent problem-solving and troubleshooting skills
- Track record in providing over-the-top, amazing customer service
- Ability to multitask with ease
- Frequently required to stand and/or walk for duration of 6-8 hour long shifts
- Has the technical ability and skills to operate a point of sale system
- Problem solver – use logic and support resources to solve problems at the front desk
- Maintains professional demeanor under pressure
- Competitive compensation plan with potential to make between $14 and $15 per hour depending on performance
- Free services
- Bonus Opportunities
- Flexible Hours
- Discounts on all retail products
- Clear career path to grow as a professional
- Ongoing training
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Retail Sales Associate
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