Retail Sales Associate

2 weeks ago


Cleveland Ohio, United States Drybar Shops Full time
About Drybar Shops

Drybar Shops is a leading blow dry-only bar, dedicated to providing exceptional customer service and high-quality blowouts. Our philosophy is centered around being the best at one thing: blowouts.

Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Associate/Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing outstanding customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all clients
  • Upsell and promote our services to increase sales and revenue
  • Operate a point of sale system efficiently and accurately
  • Maintain a clean and organized workspace, adhering to company standards
  • Collaborate with colleagues to achieve sales targets and meet customer needs
Requirements
  • 1+ years' experience in a fast-paced, customer-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems is strongly preferred
  • Previous salon/spa experience is preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem-solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver – use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
What We Offer
  • Competitive compensation plan with potential to make between $14 and $15 per hour depending on performance
  • Free services
  • Bonus Opportunities
  • Flexible Hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training


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