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Business Systems Analyst

1 month ago

ValdezCordova, United States West Fraser Full time

Job Summary:

We are seeking a highly skilled Business Systems Analyst to join our team at West Fraser. As a Business Systems Analyst, you will be responsible for working closely with the business, sales, and shipping teams to determine their requirements and collaborate with the technical teams to facilitate changes.

Key Responsibilities:

  • Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order to Cash functionality within West Fraser's various lines of business.
  • Capture business needs and translate those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business.
  • Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed.
  • Train business users on Order to Cash applications and configurations.
  • Participate in the development process in a support role through the software product lifecycle.
  • Participate in cross-functional integrated teams to address business and adoption issues.
  • Contribute to the successful rollout of JDE enhancements.
  • Triage reported defects and document root cause analyses to avoid production service interruptions.
  • Assist Business with month-end, year-end closing procedures.
  • Periodically check and fix issues that come up in integrity and reconciliation reporting.
  • Review and make recommendations for application of JDE system patching or application problems and issues to key stakeholders.
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
  • Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts.
  • Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues.
  • Manage assigned tickets and work packages using ServiceNow and JIRA.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 5+ years' experience with business systems analysis, requirements authoring, and hands-on application support in large enterprise environments.
  • Experience in design and implementation of JDE modules.
  • Experience with Order to Cash lifecycle, Accounts Receivables, inventory management, and manufacturing processes.
  • Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes.
  • Experience with business process analysis and follow-through improvement implementations.

What will make you stand out:

  • Experience working within manufacturing facilities and with manufacturing staff on design and implementation of software initiatives.
  • Oracle Transportation Module (OTM) experience is strongly preferred.
  • Excellent written, verbal, and oral communication skills with a proven record in communicating with all levels of the organization.
  • Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality.
  • Ability to work effectively and adapt to shifting priorities as business needs and deadlines change.
  • Experience with ServiceNow, JIRA software.
  • Oracle E-Business Suite experience considered an asset.

Benefits:

  • Competitive starting pay.
  • On-the-job training.
  • A culture that strongly believes in promoting from within.
  • Medical, dental, 401k plan, with company matching and retirement contribution.
  • Life insurance.
  • Short and long-term disability.
  • Paid vacations and holidays.
  • Potential relocation assistance.