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Director of Employee Benefits Management
2 weeks ago
The Massachusetts Institute of Technology seeks a highly skilled Director of Employee Benefits Management to lead the benefits services team. The successful candidate will oversee the delivery of high-quality service to approximately 20,000 members of the MIT community, ensuring timely resolution of benefit inquiries and escalations.
This leadership role involves allocating resources to guarantee adequate coverage at all times, administering the Tuition Assistance Plan in compliance with IRS regulations, and identifying process improvements to enhance customer service or efficiency.