Order Processing Specialist
6 days ago
We are seeking a highly organized and detail-oriented Account Services Agent to join our team at Paladin Technologies. As an Account Services Agent, you will play a critical role in our customer account management and order processing.
Key Responsibilities- Customer Account Management: Create and update customer account records, ensuring accurate and up-to-date information.
- Order Processing: Process customer orders and sales contracts in a timely and efficient manner.
- Communication and Collaboration: Respond to customer inquiries, provide support to colleagues, and work collaboratively across departments to resolve issues.
- Administrative Support: Provide general administrative support as needed, including data entry and record-keeping.
- Education: High School diploma or equivalent required.
- Technical Skills: Intermediate to advanced computer skills, including proficiency in MS Office (Word, Excel, Outlook).
- Experience: Experience in sales or sales support, with a focus on processing purchase orders and contracts preferred.
- Soft Skills: Proven ability to cultivate strong relationships through effective communication and collaboration, excellent organizational skills, and the ability to prioritize tasks and meet deadlines.
- Technical Skills: Experience with Microsoft Dynamics 365 a plus.
- Soft Skills: Strong organizational and communication skills, strong typing skills, and the ability to work independently and as part of a team.
Our office is a clean, orderly, and well-ventilated space with moderate noise levels. As an Account Services Agent, you will be required to spend extended periods working at a computer and performing administrative tasks.
Compensation and BenefitsWe offer a competitive hourly rate of $21-$23 per hour, depending on experience. Our benefits package includes medical, dental, and vision coverage, as well as company-provided basic life insurance and AD&D. We also offer short-term disability, telemedicine, and virtual counseling services. Voluntary insurances, including life insurance and AD&D, short-term disability, accident, critical illness, and hospital indemnity insurance, are also available. Colleagues may also enroll in our 401(k) plan and receive paid time off, sick leave, and 7 paid holidays.
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Claims Processing Specialist
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Claims Processing Specialist
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Claims Processing Specialist
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