Automotive Service Operations Manager
3 days ago
**Job Summary:**
We are seeking an experienced Automotive Service Operations Manager to oversee the daily operations of our busy service department at Autobyzack INC.
The ideal candidate will have a deep understanding of automotive technology, excellent communication and customer relationship skills, and strong management experience.
This is a full-time position with an estimated annual salary of $85,000.
Key Responsibilities:
- Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction while maintaining profitability.
- Ensure repairs and maintenance tasks are completed in a timely manner.
- Mentor employees on best practices for improving sales and customer service techniques.
- Oversee day-to-day operations of the service department.
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.
Requirements:
- High school diploma or GED required; bachelor's degree preferred.
- Valid state-issued driver's license and clean driving record are required.
- Successful completion of a pre-employment drug and background screening.
- At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred.
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
Benefits:
- Bonus based on performance.
- Health insurance.
- Paid time off.
How You'll Thrive:
You will be responsible for overseeing a variety of tasks, including managing a team of automotive service professionals, addressing customer inquiries, and managing required documentation.
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