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Sales Associate, East Coast Hours

4 weeks ago

Washington, Washington, D.C., United States Kate Farms Full time
About Kate Farms

Kate Farms is a company that prioritizes good nutrition as the cornerstone of healthcare, enabling individuals to live their best lives. Our mission is to make nutrition accessible to everyone, regardless of their medical needs.

We are committed to creating a diverse and inclusive workplace where talented individuals can thrive. As an equal-opportunity employer, we value diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and other characteristics that make us unique.

Position Overview

We are seeking a Sales Associate, Bilingual to join our dynamic Inside Sales team. In this role, you will be responsible for handling incoming sales calls and placing outbound sales calls to customers and prospects. You will work closely with the sales team to achieve sales targets, drive strategic initiatives, and provide exceptional customer service.

Key Responsibilities
  • Make outbound sales calls to generate new leads, message and sample accounts, and follow up on sales inquiries/leads.
  • Handle incoming sales calls and inquiries from customers and prospects, providing follow-up and solutions, including referring to the field team.
  • Lead virtual educational sales meetings with customers on platforms such as Zoom or Microsoft Teams.
  • Listen to customer needs and identify opportunities to recommend the appropriate products or services.
  • Nurture and maintain relationships with existing customers to promote customer retention and increase sales.
  • Work closely with the sales team to achieve sales targets and provide exceptional customer service and support.
  • Collaborate with the sales team to develop and implement effective sales strategies.
  • Utilize CRM software to track sales activities, execute precall planning, update customer information, and generate sales reports.
  • Participate in sales meetings, training sessions, and conferences as required.
  • Meet or exceed monthly sales targets and goals.
  • Stay updated on industry trends and participate in regular sales and product training initiatives.
Requirements
  • Bachelor's degree in Business, Nutrition, Sales, or a related field.
  • 1-2 years of experience in inside sales, sales, or a similar role.
  • Must be verbally fluent in English and Spanish, as well as possess excellent grammar skills in both languages.
  • Strong interpersonal and communication skills.
  • Excellent phone etiquette and active listening skills.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to build and maintain customer relationships.
  • Self-motivation and goal-oriented.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office suite and CRM software such as Salesforce or Veeva.
  • Familiarity with the medical or healthcare industry.
  • Positive and outgoing attitude.
  • Superior negotiating and influencing skills.
  • Excellent written and verbal communication skills.
  • Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers.
  • Strong commitment to company mission and values.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Ability to respectfully share and accept feedback willingly from all levels of the organization.
Work Environment

This position will work in a home/office environment with occasional trips to the corporate office or other meeting locations. Requires 10% travel.

Kate Farms is committed to providing a safe and healthy work environment for all employees. As a condition of employment, you will be required to be vaccinated against COVID-19, unless you need a reasonable accommodation due to sincerely held religious beliefs, medical needs, or other reasons protected by applicable federal, state, and local law.