Service Worker for Independent Living Services

4 days ago


El Cajon, California, United States HEART OF GOLD SUPPORT SERVICES Full time
Job Summary

We are seeking a highly skilled and compassionate Service Worker to join our team at HEART OF GOLD SUPPORT SERVICES. As a Service Worker, you will provide essential support services to individuals in their homes and communities, helping them to achieve their goals and maintain their independence.

About the Role

This is a rewarding opportunity to make a real difference in people's lives. You will work closely with consumers to identify their needs and develop personalized plans to help them achieve their objectives. Your duties will include providing assistance with daily living tasks, supporting consumers in their community, and maintaining accurate records of progress.

Key Responsibilities
  • Provide 1:1 ratio assistance to consumers in their homes and communities
  • Maintain documentation regarding consumer progress
  • Keep consumer information confidential
  • Take case notes on each date of service and assist in assessment, planning, and evaluation processes as needed
  • Maintain current car insurance and provide transport for consumers
  • Coach consumers based on approved curriculum
  • Communicate with consumers' probation officers as appropriate and provide updates on program progress when applicable
  • Respond to law enforcement issues regarding consumers within 24 hours when applicable
  • Represent consumers in court if necessary
  • Instruct consumers in all areas of curriculum
  • Assist consumers in all areas of need in line with their Individualized Plan (IPP)
Requirements
  • Excellent phone etiquette and communication skills
  • Strong organizational and time management abilities
  • Proficient in calendar management and scheduling software
  • Experience with team management or supervision is a plus
  • Knowledge of medical office management is preferred but not required
Benefits
  • Estimated salary: $45,000 - $55,000 per year, depending on experience and qualifications
  • Flexible schedule
  • Opportunities for professional growth and development


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