Boutique Operations Assistant Manager, Madison Ave NY

2 months ago

New York, New York, United States Van Cleef & Arpels Full time

Exciting Career Opportunity at Van Cleef & Arpels

The successful candidate for this position will be tasked with enhancing customer interactions and nurturing client relationships. Prior experience in management is crucial, along with the ability to inspire the team and promptly resolve sales-related challenges. Strong analytical skills and the capability to provide customized solutions to clients' requirements are also essential.

We are looking for an individual with robust sales and technical skills, proficiency in Excel and Word, and a Bachelor's degree. Previous experience in luxury retail sales is highly desirable. Proficiency in a relevant foreign language is an added advantage.

As an Assistant Boutique Manager reporting directly to the Boutique Director, you will be instrumental in overseeing and enhancing the boutique's operations. Your primary responsibilities will include driving sales performance, developing the sales team, and ensuring exemplary customer service. You must exhibit leadership within the boutique, aligning with VCA values and embodying the essence of the Maison.

  • Assist the Boutique Director in managing all operational facets, including policies, procedures, and corporate standards
  • Serve as a brand ambassador, cultivating relationships within the community
  • Support the team in meeting performance objectives through coaching, constructive feedback, and effective scheduling
  • Coordinate with headquarters on inventory management, CRM initiatives, and operational concerns
  • Deliver outstanding customer service and ensure effective merchandising to maximize sales

Joining Van Cleef & Arpels means becoming part of a Maison that emphasizes employee growth. Upon joining, you will receive comprehensive training on our heritage, craftsmanship, and product offerings.

If you meet our qualifications, you will undergo a thorough interview process with our Talent Acquisition team. Candidates must possess the right to work in the USA. Compensation will be aligned with skills and experience.

Richemont offers a competitive compensation and benefits package to eligible employees. The anticipated salary range for this position is $-$ annually, with the potential for an annual bonus.

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