Security Operations Center Technician

2 weeks ago

Stroudsburg, Pennsylvania, United States Biospectra Inc Full time
Job Title: Security Operations Center Technician

At Biospectra Inc, we are seeking a highly skilled Security Operations Center Technician to join our team. As a key member of our security team, you will be responsible for monitoring and responding to security incidents, ensuring the safety and security of our facilities and personnel.

Key Responsibilities:

  • Monitor television and Internet resources for impending weather and traffic conditions.
  • Control access to all Biospectra locations as needed or directed.
  • Monitor all telephone lines in the Security Operations Center.
  • Assist with Patrol Officers, Supervisors, Managers, Visitors, Contractors, and Employees throughout the tour of duty.
  • Be trained and thoroughly familiar with the Closed-Circuit Television system (CCTV).
  • Review Pass-down Book daily to keep track of the previous day's activities.
  • Log daily activities, incidents, and alarm activities into the Pass-down Book.
  • Run daily test to ensuring all CCTV(s) are functional.
  • Monitor EHSS inbox, taking the appropriate action.
  • Dispatch EHSS Tech's to all alarm notifications to investigate alarms.
  • Answers high volume incoming calls from employees, contractors, and personnel.
  • Covers the Badge Administrator when needed.
  • Run weekly test of the duress/panic buttons.
  • Keeps close communication with EHSS patrol officers.
  • Manages and responds to security incidents and events.
  • Assist and directs vendors when on site.
  • Assist with medical, fire, and security emergencies, calling local authorities when appropriate.
  • Maintains and performs 'EHSS Inspection Checklist' daily per SOP.
  • Secures premises and personnel by patrolling property, building, and door access points.
  • Maintain daily log of employees on/off property.
  • Maintain safe employee entrance & exit walkways; perform removal of debris and snow as needed.
  • Maintain a clean work area.
  • Answers high volume incoming calls from employees, contractors, vendors, and Biospectra personnel.
  • Prevents losses and damage by reporting trespassers to the proper personnel.
  • Completes accident reports when applicable.
  • Assist with development and implementation of EHSS policies.
  • Dispatch Medical, Fire, and Hazmat emergencies, and Environmental authorities when appropriate.
  • Assists Human Resources with termination procedure.
  • Maintain/Compile/Issue hard keys.
  • Assist Operations in door numbering and door/zone mapping.
  • Monitor Alarm and Camera Systems. Make notifications when needed.
  • Inspect EHSS Equipment to ensure functionality and readiness in the event it is needed.
  • Participate in Safety Committee meetings and activities.
  • Complete Audits to ensure compliance. Report findings to manager.
  • Develop/Write SOP's if necessary.
  • Cross trained in all aspects of EHSS Tech day to day duties to assist when needed.

Requirements:

  • Preferred experience in law enforcement, Security, EHS, or other closely related field.
  • Able to manage multiple security applications and alarm notification systems.
  • Answers high volume incoming calls from employees, contractors, and personnel. Experience in emergency notification systems such Honeywell, Siemens, and Simplex.
  • Have knowledge of gas and air monitoring systems.
  • High school diploma or equivalent.
  • Good working knowledge of security operations, EHS practices in a business and manufacturing environment as well as enforcement procedures.
  • Ability to communicate effectively both orally and in writing with management, to understand and follow standard operating procedures, to perform duties in a professional manner and appearance, to write and investigate required reports; to make independent and good judgment decisions within proper policy and procedures.
  • Must be able to read, write, speak, and understand English.
  • Ability to learn cGMP, QA program, and Safety programs.

Work Hours:

  • 12 Hour Shifts: Night Shift: 6:00pm to 6:30am.
  • Non-Exempt Position: Eligible for a 15%-night shift differential.
  • Alternating Weeks: Mon/Tue/Fri/Sat/ & Sun/Wed/Thu.
  • Ability and willingness to work from all Biospectra facilities.

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