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Customer Service Representative Role

1 week ago

North Wales, Pennsylvania, United States Gwynedd Manufacturing Inc Full time

Gwynedd Manufacturing Inc, a leading defense contractor in North Wales, PA, is a cutting-edge manufacturing facility dedicated to producing high-quality products for the U.S. Department of Defense and various U.S. Federal Law Enforcement Agencies.

Job Summary:

A Communication Support Specialist is responsible for providing top-notch customer service and support through various mediums, including phone, email, ticket systems, chat/SMS, social media, and order management systems.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to customer satisfaction.