Customer Service Representative
6 days ago
At The GIANT Company, we are passionate about building strong families and healthy communities. We serve millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member.
We are seeking a motivated and customer-focused individual to join our team as a PT Shopper PFS. As a key member of our store team, you will be responsible for accurately selecting GIANT Direct orders throughout the store while maintaining all company service policies and established procedures including safety, food safety, and sanitation practices.
The primary purpose of this position is to provide excellent customer service and ensure that our customers receive their online shopping orders in a timely and accurate manner. If you are a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Greet all customers and provide prompt, courteous customer service.
- Accurately match all items from the customer's online shopping list.
- Shop multiple customer orders simultaneously using designated tools and equipment.
- Substitute items for customers if requested.
- Assist customers picking up orders at designated parking spots or drive-through.
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