Healthcare Support Specialist

5 days ago


Grove, Oklahoma, United States INTEGRIS Health Full time

About the Job: As a Patient Service Representative at INTEGRIS Health Medical Group Express Care, you will play a crucial role in providing exceptional patient care while working in a dynamic environment. Your primary responsibilities will include answering telephones, collecting payments, and performing check-in and out duties accurately and timely.

Responsibilities:
  1. Receive and dispatch incoming phone calls efficiently.
  2. Collect payments for copays and deductibles, making financial arrangements for patients as needed.
  3. Perform check-in and out duties timely and accurately.
  4. Make appointments for visits and inform clinical employees or providers of emergencies.

About You: To be successful in this role, you should have strong customer service and communication skills, with the ability to work effectively in a high-volume call center environment. Additionally, you should have knowledge of basic health insurance, HMO, PPO, and basic medical terminology.

Compensation: The estimated annual salary for this position is $45,000 - $60,000, depending on experience. INTEGRIS Health offers a comprehensive benefits package, including front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. New hires who apply by December 31st may qualify for a sign-on bonus of $1,000.



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