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Account Relationship Specialist

4 weeks ago

Saint Charles, Missouri, United States Chicago west surburban manufacturing company Full time

Job Overview

This role is ideal for a highly motivated and detail-oriented professional looking to advance their career in customer account management. We are seeking an experienced Account Relationship Specialist to join our team.

About Us

We are a dynamic Chicago West Suburban manufacturing company that strives to have happy, engaged employees at all levels. Our comprehensive benefits package includes 401K matches, profit-sharing bonuses, and company celebrations.

Estimated Salary Range:$65,000 - $90,000 per year

Key Responsibilities:

  • Manage Customer Accounts: Process and project manage assigned accounts to ensure 100% customer fulfillment.
  • Represent Management: Attend project meetings and conference calls as the representative of management for technical matters.
  • Sales Support: Assist sales teams with writing or reviewing customer quotes, pricing matrices, and contracts.
  • Collateral Material Management: Order, track, and manage collateral material quotes and purchases.
  • Database Skills: Utilize Excel and Access databases to maintain accurate records and analyze data.
  • Project Management: Coordinate and implement sales and service project initiatives to meet customer requirements.
  • Communication: Develop strong relationships with customers, sales teams, and operations staff through effective communication and problem-solving skills.

Requirements:

  • Educational Requirements: College degree preferred but not required.
  • Experience: 3-5 years of experience in printing customer service, data processing, or project management.
  • Skills: Advanced knowledge of printing processes, card personalization, database management, and Microsoft Office suite.

Benefits:

  • Comprehensive Benefits Package: 401K matches, profit-sharing bonuses, and company celebrations.
  • Ongoing Training and Development: Opportunities for growth and advancement within the company.