IT Support Specialist in Tucson

4 weeks ago


McKinney, Texas, United States Virtual Service Operations Full time
Opportunity Overview

Virtual Service Operations is seeking a skilled IT Support Technician to join our team on a temporary basis. As a key member of our team, you will play a crucial role in ensuring smooth operations within the organization by providing technical assistance to end-users and troubleshooting IT equipment.

Key Responsibilities
  • Provide technical support to end-users, resolving common issues and ensuring their technology needs are met.
  • Set up and troubleshoot IT equipment, including laptops, monitors, and printers.
  • Assist with workstation software break-fix support, IMAC, image loads, asset recovery, and printer support.
  • Collaborate with the team to maintain workstation operations and customer satisfaction.
Requirements
  • Previous working experience in Desktop Support is desired, with training provided for all entry-level new hires.
  • Knowledge of PC Imaging and experience with change management and incident management.
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.
  • Must be within driving distance of Tucson, Arizona, and willing to work onsite.
  • Must be willing to join our team on a temporary basis.
What We Offer

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. Our team is dedicated to delivering exceptional service to our clients, and we are looking for a skilled IT Support Technician to join our team.



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