Part-time Desktop Support Specialist in McKinney, TX

4 weeks ago


McKinney, Texas, United States Desktop & Depot Support Full time
Job Summary

We are seeking a highly motivated and career-driven Part-time Desktop Support Specialist to join our team in McKinney, TX. As a key member of our Virtual Service Operations team, you will be responsible for providing exceptional workstation software break fix support, IMAC services, and other related tasks.

Key Responsibilities
  • Provide workstation software break fix support
  • Perform IMAC services, including PC installs, moves, adds, and changes
  • Load images and manage assets
  • Support printer operations and client center services
  • Stay up-to-date with IT service management updates and perform other duties as needed
Requirements
  • Previous experience in desktop support or a related field is desired, with training provided for new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
What We Offer

As a member of our team, you will have the opportunity to work with a virtue-centered team, receive ongoing learning and development opportunities, and enjoy a range of benefits related to health, retirement, and professional development.



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