Digital Portfolio Management Expert

1 week ago


Houston, Texas, United States Citi Resources Full time

About the Role

We are seeking a highly skilled and experienced Digital Portfolio Management Expert to oversee our digital portfolio, with a specific focus on Collection Operations and Commercial Routing within the Waste Management industry.

The successful candidate will have a deep understanding of project and portfolio management, financial reporting, and release management. Waste industry domain knowledge, particularly in route logistics, is essential for this position.

Key Responsibilities

  • Define and establish portfolio governance, including creating project status updates for CIO review on a monthly basis.
  • Develop and maintain a Confluence/Clarity status dashboard, integrating updates from all JIRA projects, with detailed calendars, risks, and effort tracking.
  • Define and implement standardized processes for executing Collection Operations projects and sustaining operations.
  • Manage financial reporting and forecasting for all Collection Operations projects and core sustain operations, providing monthly reports to key stakeholders. This includes overseeing one of the largest spend portfolios.
  • Maintain vendor relationships for all Collection Operations vendors, ensuring successful partnership and delivery.

Commercial Routing

  • Lead the successful management and execution of the Commercial Routing Proof of Concept (POC) and implementation phase, working with a vendor.
  • Monitor project status closely, ensuring collaboration with the System Integrator (SI) on fixed-bid engagements.
  • Serve as the single point of contact for all Waste Management boundary systems, including MAS, Infrastructure, Architecture, ESB, and OCS.
  • Ensure change management and support activities are appropriately planned for post-project completion.

Release Management

  • Manage release management activities as a subset of portfolio management.
  • Lead the change management team and document change management practices across Dispatch, Frontline, and the Optimization Center teams.
  • Implement standardized change management processes across all teams to reduce risks to production systems.
  • Develop and implement a Change Control process that balances business needs with the necessary speed of delivery controls.

Requirements and Qualifications

  • Bachelors degree in Business, Information Technology, or a related field (Masters preferred).
  • Proven experience in digital portfolio management, with a focus on large-scale project management, financial reporting, and operational sustainment.
  • Deep understanding of Waste industry domains, specifically in route logistics and digital solutions.
  • Strong experience with tools such as Confluence, JIRA, and Clarity for portfolio and project management.
  • Excellent communication skills and the ability to manage relationships with both internal teams and external vendors.
  • Experience with budgeting, financial management, and resource allocation for large portfolios.
  • Knowledge of release management, change control processes, and implementing standardized practices across multiple teams.
  • Prior experience as a Change Manager, Program Manager, Project Manager or Release Manager is a plus.

Salary: $120,000 - $180,000 per annum



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