Hydraulics Field Service Technician

3 weeks ago


Canton, Michigan, United States LER TechForce LLC Full time
Job Summary

We are seeking a highly skilled Hydraulics Field Service Technician to join our team at LER TechForce LLC. As a key member of our service team, you will be responsible for providing technical support to our customers, troubleshooting and repairing hydraulic systems, and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Travel to customer sites to troubleshoot and repair hydraulic systems, as well as provide training and technical support.
  • Establish and maintain strong relationships with customers, providing a point of contact for technical support and ensuring positive customer service satisfaction measurements.
  • Apply mechanical and hydraulic knowledge to test, troubleshoot, and repair systems and equipment, including reading prints, drawings, and schematics.
  • Support service sales by identifying and presenting various products, parts, and services as defined by group objectives.
  • Maintain and develop strong customer relationships to ensure positive customer service satisfaction measurements.
Requirements
  • High school diploma or equivalent required; associates degree preferred.
  • Journeyman certification preferred.
  • At least 2-5 years of related experience required, with experience in mechanical, electrical, and hydraulic systems.
  • Heavy machine building experience required, as well as preventative maintenance and machine troubleshooting experience.
  • Able to read blueprints, drawings, and schematics, and facilitate discussions and give presentations with highly technical content.
  • Valid passport, driver's license, and willingness to travel in the US, Canada, and Mexico.
  • Personal flexibility with work hours, reliable and friendly appearance with customers, and proficiency in Microsoft Office.
What We Offer
  • Healthcare (Medical/Dental/Vision)
  • 401(k) Program
  • Life Insurance and Disability
  • Paid Holidays
  • Vacation Time


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