Franchise Tax Professional
1 month ago
H&R Block is a company that values people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We believe in a connected culture, valuing diversity and inclusion, and making everyone feel like they belong.
A Typical Day...
As a Client Service Professional/Receptionist, you will help others by inspiring people to make confident, informed decisions about their lives, careers, and money. You will build client relationships that will grow stronger each year. Your focus will be on how to wow clients now and in the future.
What We're Looking For...
We're looking for someone with a high school diploma or equivalent and sales/marketing experience. You will answer phones and greet clients in a personalized, friendly, and inviting manner. You will match clients with the best-suited tax professional for their needs, schedule clients how they would like to be scheduled, and help ensure all clients' needs have been met during service. You will also maintain office cleanliness and organization of resources with team members. Other duties as assigned.
Your Expertise:
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
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