Restaurant Operations Manager

4 weeks ago


Ellenville, New York, United States Indus Hospitality Group Full time
Restaurant Assistant Manager Job Description

Indus Hospitality Group is seeking a highly motivated and experienced Restaurant Assistant Manager to join our team. As a key member of our restaurant management team, you will be responsible for supporting the Restaurant Manager in the overall operation of the restaurant, ensuring exceptional guest experiences, and driving sales growth.

Key Responsibilities:
  • Support the Restaurant Manager in the day-to-day operations of the restaurant, including floor operations, brand training programs, and team management.
  • Lead team meetings and ensure that all team members are aligned with the restaurant's goals and objectives.
  • Oversee brand training programs, schedule, train, validate, and certify team members and shift leaders.
  • Ensure that brand standards, recipes, and systems are executed consistently across the restaurant.
  • Create and maintain a guest-focused culture in the restaurant, driving sales growth and improving guest satisfaction.
  • Review guest feedback results and implement action plans to drive improvement.
  • Communicate restaurant priorities, goals, and results to restaurant team members.
  • Execute new product rollouts, including training, marketing, and sampling, as applicable.
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
  • Control costs to help maximize profitability and complete inventory on a periodic basis as determined by Indus policy.
  • Support the Restaurant Manager in completing the weekly labor schedule, ensuring all shifts are staffed to meet guest demand and service standards.
  • Support the Restaurant Manager in assigning staff and deployment, as well as completing supplier and other vendor orders.
  • Conduct self and team member performance assessments and ensure that the restaurant budget is met as determined by operations above-unit leadership.
  • Manage cash over/short in the restaurant and ensure that team members are following Indus' cash management policies.
  • Handle cash deposits and go to the bank daily during bank hours.
  • Engage with Brands Field Operations team as appropriate.
Requirements:
  • Previous leadership experience in retail, restaurant, or hospitality.
  • Basic computer skills and basic math and financial management.
  • Good analytical skills and business acumen, with the ability to work well with others in a fast-paced team environment.
  • On-time, demonstrates honesty and a positive attitude, with a willingness to learn and embrace change.
  • Ability to train and develop a team, with a guest-focused approach.
  • Time management, problem-solving, motivating others, and physical demands/working conditions.


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