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Retail Operations Manager
2 months ago
As a Retail Operations Manager at Wal-Mart Stores, Inc., you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure customer satisfaction by maintaining a well-organized and stocked area, providing excellent customer service, and working collaboratively with your team to achieve sales goals.
Key Responsibilities- Customer Service: Greet and assist customers in a friendly and professional manner, responding to their questions and concerns in a timely and effective way.
- Area Maintenance: Regularly tour your area to ensure it meets our customer's expectations, maintaining a clean and organized environment that is free of clutter and obstacles.
- Team Leadership: Work closely with your team to achieve sales goals, providing guidance and support as needed to ensure they have the tools and resources necessary to succeed.
- Inventory Management: Use basic math skills to maintain accurate inventory levels, ensuring that your area is well-stocked and that customers have access to the products they need.
- Event Planning: Prepare and plan for upcoming events that will impact your area, such as sales promotions or product launches, to ensure a smooth and successful execution.
- Communication Skills: Ability to communicate effectively with customers, associates, and management, both verbally and in writing.
- Leadership Skills: Ability to lead and motivate a team of associates, providing guidance and support as needed to ensure they have the tools and resources necessary to succeed.
- Problem-Solving Skills: Ability to analyze problems and develop effective solutions, working collaboratively with your team to resolve issues and improve processes.
- Math Skills: Basic math skills to maintain accurate inventory levels and perform other tasks as needed.
- Competitive Pay: Competitive hourly wage range of $16.00 to $36.00, with opportunities for annual or quarterly performance incentives.
- Benefits: Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
- PTO and PPTO: Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting, as well as short-term and long-term disability, company discounts, and more.
