Pet Care Front Desk Associate

3 weeks ago


New York, New York, United States Inwood Animal Clinic Full time

Job Description:

The Inwood Animal Clinic is seeking a skilled Pet Care Front Desk Associate to join our team. As a critical member of our front office staff, you will be responsible for ensuring that every interaction with our clients and patients is positive and seamless.

Responsibilities:

  • Welcome and register clients and their pets upon arrival
  • Manage the front desk operations, including phone calls, emails, and messages
  • Coordinate patient schedules and manage the daily flow of appointments
  • Process payments and handle cash transactions
  • Assist with administrative tasks, such as data entry and record-keeping

Requirements:

  • Previous experience in a healthcare or veterinary setting preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer skills and ability to learn software systems
  • Self-motivated and proactive approach to problem-solving

Compensation and Benefits:

  • $20-$26 per hour based on experience
  • Comprehensive benefits package including health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Opportunities for professional development and continuing education

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