Medical Front Desk Associate

3 days ago


New York, New York, United States Manhattan Restorative Health Sciences Full time

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Manhattan Restorative Primary Care in the prestigious Midtown East neighborhood of Manhattan.

The ideal candidate will have excellent communication and interpersonal skills, with a commitment to providing exceptional customer service to a diverse patient population.

This role is open for our office in Midtown East, where you will tackle a wide variety of interesting challenges and drive positive outcomes for our patients.

Responsibilities:
  • Warmly and professionally greet patients, visitors, and vendors
  • Perform administrative and clerical support tasks such as printing, copying, scanning, and faxing documents as needed
  • Maintain accurate patient profiles in our Electronic Health Record system
  • Efficiently manage an integrated appointment schedule for multiple providers, patients, and appointment types
  • Verify and manage patient payments, according to practice policy
  • Maintain a clean and organized front desk area and organize supplies as needed
  • Collaborate with the clinical team to ensure a smooth workflow and exceptional patient care
Qualifications:
  • High School Diploma or equivalent; Associate's degree preferred
  • 2-4 years experience as a receptionist, or in a similar customer-facing role (hospitality backgrounds encouraged to apply)
  • Energetic, challenge-driven, personable, and responsible with a professional demeanor
  • Outstanding communication and interpersonal skills, with a commitment to providing excellent customer service to a diverse patient population
  • Detail-oriented and holds grace under pressure in fast-paced environments
  • Native computer/software user
  • Dependable and punctual
  • Spanish speaking preferred
Benefits:
  • A competitive salary range of $45,000-$55,000 per year
  • 7 paid company holidays, 1 floating holiday
  • 10 sick/personal days
  • Company-sponsored professional development training
  • Health and wellness culture with inspired, high-performing colleagues


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