Digital Retention Strategist
1 week ago
CampusPoint is seeking a skilled Digital Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring high customer retention and satisfaction levels.
Key Responsibilities:- Proactively engage with customers to understand and address their needs, identifying blockers to renewal and implementing strategies to improve customer loyalty.
- Analyze data to drive retention efforts and develop effective solutions to address customer pain points.
- Collaborate with internal teams to handle escalations and enhance the customer experience.
- Develop and deliver content to support customer adoption and engagement needs.
- Maintain detailed records of customer interactions and activities in Salesforce.
- Bilingual English/Spanish skills are a bonus.
- Strong customer-centric and growth mindset.
- Experience in customer service and retention.
- Excellent active listening and empathy to understand customer perspectives.
- Strong analytical skills and a solution-oriented approach.
- Skilled in effective negotiation techniques.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Excellent writing and communication skills.
- Strong ability to collaborate with stakeholders and customers at various skill levels.
CampusPoint is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you need assistance or an accommodation due to a disability, please contact us at or ask to speak with an HR representative.
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Digital Retention Strategist
8 hours ago
Westminster, Colorado, United States VanderHouwen Full timeJob Title: Digital Retention SpecialistAt VanderHouwen, we are seeking a highly skilled Digital Retention Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring high levels of customer retention and satisfaction.Key Responsibilities:Proactively engage with customers to understand their needs and identify...
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Digital Retention Strategist
2 weeks ago
Westminster, Colorado, United States CampusPoint Full timeJob Title: Digital Retention SpecialistCampusPoint is seeking a skilled Digital Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring high customer retention and satisfaction levels.Key Responsibilities:Proactively engage with customers to understand and address their needs, identifying...
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Digital Retention Strategist
2 weeks ago
Westminster, Colorado, United States CampusPoint Full timeAbout the RoleCampusPoint is seeking a skilled Digital Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring high customer retention and satisfaction levels.Key ResponsibilitiesProactively engage with customers to understand and address their needs, identifying blockers to renewal and...
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Digital Retention Expert
1 week ago
Westminster, Colorado, United States CampusPoint Full timeJob Title: Digital Retention SpecialistCampusPoint is seeking a skilled Digital Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring high customer retention and satisfaction levels.Key Responsibilities:Proactively engage with customers to understand and address their needsIdentify blockers...
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Customer Retention Coordinator
1 month ago
Westminster, Colorado, United States CampusPoint Full timeCampusPoint is a leading provider in the industrial technology sector, dedicated to enhancing operational efficiency worldwide. Our innovative solutions empower individuals and organizations to execute tasks with precision, facilitating the construction and development of thriving communities.The Digital Loyalty Specialist plays a crucial role in maintaining...
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Adjunct Faculty
4 weeks ago
Westminster, Colorado, United States InsideHigherEd Full timeJob SummaryThis is a part-time, adjunct faculty position in the Computer Graphics department at InsideHigherEd. The successful candidate will be responsible for teaching students in the Digital Video course, CGR-130, on the Carroll Community College main campus.Essential Job FunctionsTeach no more than the equivalent of 24-teaching load hours per yearHold...
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Adjunct Faculty
3 weeks ago
Westminster, Colorado, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly qualified Adjunct Faculty member to teach Computer Graphics courses at Carroll Community College. The successful candidate will be responsible for teaching students, assessing learning, and engaging in professional development.Key ResponsibilitiesTeach Computer Graphics courses, including Digital VideoHold classes as...
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Media Sales Representative
1 month ago
Westminster, Colorado, United States The Publishing House Full timeJob OverviewMedia Sales RepresentativeOur expanding media organization is on the lookout for a Media Sales Representative to forge partnerships with local and regional enterprises, assisting them in reaching their marketing goals.The Publishing House has been linking businesses and organizations to Colorado's vibrant, educated, and affluent community for...
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Adjunct Faculty
2 weeks ago
Westminster, Colorado, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly qualified Adjunct Faculty member to teach Computer Graphics courses at our institution. The successful candidate will be responsible for teaching students, assessing learning, and engaging in professional development.Key ResponsibilitiesTeach Computer Graphics courses, including Digital VideoHold classes as scheduled and...
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Adjunct Faculty
2 weeks ago
Westminster, Colorado, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly qualified Adjunct Faculty member to teach Computer Graphics courses at Carroll Community College. The successful candidate will be responsible for teaching students, assessing learning, and engaging in professional development.Key ResponsibilitiesTeach Computer Graphics courses, including Digital VideoHold classes as...
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Digital Retention Specialist
3 days ago
Westminster, United States VanderHouwen Full timeDigital Retention Specialist Our client is seeking a Digital Retention Specialist to assist their organization. The Digital Retention Specialist is responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand their needs, identifying blockers to renewal, and implementing...
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Digital Retention Specialist
3 weeks ago
Westminster, United States BCForward Full timeJob DescriptionJob Description BCforward is currently seeking a highly motivated Digital Retention Specialist for an opportunity in Westminster,CO!Job DescriptionPosition Title: Digital Retention SpecialistLocation: Westminster,COAnticipated Start Date: July 22, 2024Please note this is the target date and is subject to change. BCforward will send official...
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Customer Specialist
3 weeks ago
Westminster, United States Nesco Resource Full timePosition Title: Digital Retention SpecialistLocation: Must be located within 1 hour from the Westminster office.Office Attendance: Must report to the office at least 3 days a week but can work remotely otherwise.Language: Spanish speaker.Role Overview:The Digital Retention Specialist at SketchUp is responsible for ensuring high levels of customer retention...
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Customer Specialist
3 days ago
Westminster, United States Nesco Resource Full timePosition Title: Digital Retention Specialist Location: Must be located within 1 hour from the Westminster office. Office Attendance: Must report to the office at least 3 days a week but can work remotely otherwise. Language: Spanish speaker. Role Overview: The Digital Retention Specialist at SketchUp is responsible for ensuring high levels of...
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Advertising Sales Executive
4 months ago
Westminster, United States The Publishing House Full timeJob DescriptionJob DescriptionADVERTISING SALES EXECUTIVEOur growing media company is seeking an Advertising Account Executive to develop partnerships with local and regional businesses to help achieve their marketing objectives.The Publishing House has been connecting companies and organizations to Colorado’s active, educated, and affluent residents and...
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Customer Service Representative
3 weeks ago
Westminster, Maryland, United States Penguin Random House Full timeAbout Penguin Random HousePenguin Random House is a leading publisher of books and digital content. We are seeking a highly motivated and detail-oriented Customer Support and Analytics Representative to join our team in a dynamic and fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients and customers via phone, email,...
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Adjunct Faculty – Computer Graphics
2 months ago
Westminster, United States InsideHigherEd Full timeCategoryAdjunct FacultyApplication DeadlineThis position is open until filled.DepartmentComputer Graphics Contact Dana Champney – dchampney@carrollcc.edu SalaryThis position is placed on the credit adjunct faculty pay scale.DescriptionDepartment: Computer GraphicsPay Grade: Credit Adjunct Faculty ScaleFLSA Status: ExemptResidency restrictions apply. If an...
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Adjunct Faculty – Computer Graphics
4 weeks ago
Westminster, United States InsideHigherEd Full timeCategoryAdjunct FacultyApplication DeadlineThis position is open until filled.DepartmentComputer Graphics Contact Dana Champney – dchampney@carrollcc.edu SalarySee Credit Adjunct Faculty scale for comprehensive salary information.DescriptionDepartment: Computer GraphicsPay Grade: Placed on Credit Adjunct Faculty ScaleFLSA Status: ExemptResidency...