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Retail Sales Associate

2 months ago

Mason, Ohio, United States Great Wolf Lodge Full time
{"title": "Retail Sales Associate", "content": "Job Summary

At Great Wolf Lodge, we are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and assisting guests in purchasing decisions. You will also be responsible for maintaining the cash register, processing sales, and ensuring the daily operation of the retail outlet adheres to operating procedure guidelines.

Key Responsibilities
  • Communicate with guests to assist in purchasing decisions
  • Provide outstanding customer service and engage in suggestive selling
  • Ensure the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure retail outlet adheres to the highest standards of cleanliness, presentation, and service
Requirements
  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen.
Preferred Qualifications
  • Previous experience demonstrating strong customer service
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic
Physical Requirements
  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, and twist
", "lang_code": "en-US"}