Pet Care Specialist

6 days ago


Vero Beach, Florida, United States Destination Pet LLC Full time

Welcome to Destination Pet LLC, a pet-obsessed team revolutionizing the pet industry.

Job Overview

We are seeking an experienced Customer Service Representative to join our pack at Pawprints of Vero Beach. As a vital member of our team, you will be responsible for delivering exceptional customer experiences, ensuring seamless interactions with our clients, and providing top-notch care for their beloved pets.

About the Role
  • Provides personalized support to customers, addressing their inquiries, concerns, and needs in a professional, courteous manner.
  • Ensures timely resolution of customer complaints, escalating issues as necessary to maintain the highest level of satisfaction.
  • Liaises with colleagues to ensure effective communication and collaboration throughout the facility.
  • Maintains a clean, safe, and welcoming environment for pet owners and their pets.
Requirements
  • High School Graduate or Equivalent.
  • Minimum 1-year experience in a customer service role or retail sales experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Able to lift 40 pounds frequently and stand/walk/climb stairs regularly.
  • Must be comfortable working with dogs on leashes and exposed to disinfectant/sanitation chemicals, animal dander, and excretions.
Compensation and Benefits

The successful candidate can expect a competitive hourly rate of $14-$15/hour, depending on experience. In addition to a comprehensive compensation package, we offer a dynamic, inclusive work environment that values diversity and promotes growth opportunities.



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