Animal Care Supervisor

2 weeks ago


Kaneohe, Hawaii, United States Petco Full time
Job Title: Operations Leader - Animal Care and Aquatics

Petco is a leading health and wellness company focused on improving the lives of pets and their owners.

We are seeking an experienced Operations Leader - Animal Care and Aquatics to promote and ensure the efficient and effective operations of the Companion Animal Department.

The successful candidate will drive the sales of aquatic pets, reptiles, birds, and small companion animals, while coaching and mentoring all Pet Care Center partners in the processes to support and drive the guest experience and animal care.

The Operations Leader - Animal Care and Aquatics will be responsible for training, developing, supporting operations scheduling and leading a high-performing team that delivers the Companion Animal department's budgeted sales goals, gross margin, animal, and merchandise shrink targets.

Key Responsibilities:

  • Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures.
  • Process register transactions in a way that creates a great experience for each guest.
  • Implement and execute Companion Animal Operations and Aquatics through training and coaching partners.
  • Analyze department inventory management data and recommend areas for improvement.
  • Ensure all animal related maintenance tasks are being completed as outlined on the Maintenance Task List.
  • Lead, provide feedback, and coach all PCC partners in providing quality service to satisfy the needs of Petco guests and in performing their assigned tasks.

Requirements:

  • Proficiency in communication skills, organizational skills, and computer skills, including Outlook, Word, Excel, PowerPoint, and other applications as needed.
  • Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

Work Environment:

This role is expected to provide support during key operational hours, with weekend availability.

Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly.

A limited amount of travel will be required.

Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.



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