Assistant Manager

2 days ago


Wilmington, North Carolina, United States Zaxby's Full time
Assistant Manager Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our dynamic team at Zaxby's. The successful candidate will be responsible for supporting the day-to-day operations of the store, including sales, customer service, and employee management.

Key Responsibilities:
  • Manage store operations, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
  • Oversee all FOH and BOH operations and ensure they are in compliance with ZFI and Zax, Inc. standards.
  • Provide exceptional customer service, including greeting customers, answering questions, and addressing any concerns.
  • Conduct employee orientations and ensure all new hires are properly trained.
  • Support the sales process by providing product knowledge and assisting with sales transactions.
  • Utilize sales skills to drive sales growth and meet sales targets.
  • Monitor sales and inventory levels to identify opportunities for improvement.
  • Provide input on inventory and ordering decisions to ensure the store is well-stocked and has the right products to meet customer demand.
Requirements:
  • Proven experience as a retail store manager or assistant manager.
  • Strong background in retail sales and customer service.
  • Experience with sales and inventory management.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and leadership skills.
  • Strong organizational and problem-solving skills.
Benefits:
  • Employee discount.
  • Health insurance.
  • Paid time off.
Work Environment:
  • Day shift.
  • Evening shift.
  • Morning shift.

People with a criminal record are encouraged to apply. Zaxby's restaurants are independently owned and operated by third parties under license agreements with Zaxby's Franchising LLC. You are applying for employment with a third party licensee of Zaxby's Franchising LLC and not Zaxby's Franchising LLC itself.


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