Store Operations Specialist
7 days ago
At Royal Farms, we are committed to delivering an exceptional customer experience. As a Store Operations Specialist, you will play a vital role in facilitating the completion of store-level tasks and ensuring the smooth operation of our stores.
About the RoleThe ideal candidate for this position must be at least 17 years old and possess strong written, verbal, and interpersonal communication skills. You will work closely with the leadership team to ensure that all store-level tasks are completed efficiently and effectively.
Your primary responsibilities will include:
- Providing outstanding customer service by greeting and acknowledging customers, maintaining high standards, and demonstrating product knowledge.
- Responding to customer requests in a timely manner, including answering questions about merchandise and advising on selection.
- Communicating with the leadership team regarding customer requests, vendor-related concerns, and damages in products.
- Operating the cash register, scanning items, bagging merchandise, and handling different methods of payment.
- Performing duties related to Customer Self-Service machines, including presenting and engaging with all customers, directing and encouraging use of the Self-Checkout, and monitoring transactions to ensure payment for all items.
To succeed in this role, you will need:
- Strong organizational and decision-making skills.
- Basic math skills and basic computer skills.
- A high school diploma or GED (preferred).
- The ability to lift and carry 50 pounds and stand for up to eight hours per day.
$25,000 - $35,000 per year, depending on location and experience.
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