Director of Operations
2 days ago
We are seeking a highly skilled and experienced Director of Operations to join our team at Hyatt Regency Crystal City. As a key member of the Executive Committee, you will be responsible for overseeing hotel operations, including Front Desk, Housekeeping, Guest Services, Security, and Food & Beverage Outlets.
Key Responsibilities- Oversee hotel operations, including Front Desk, Housekeeping, Guest Services, Security, and Food & Beverage Outlets.
- Maximize room revenues and occupancy by analyzing daily status rates and making adjustments accordingly.
- Manage large events and ensure high volume occupancy special requirements.
- Analyze rate variances, monitor credit reports, and maintain close observation of daily house counts.
- Coordinate major projects, such as renovations, capital expenditures, and equipment changes.
- Conduct weekly Operations meetings, including monthly financial review with subordinate managers and senior hotel directors.
- Prepare revenue and occupancy forecasting and monitor labor expenses through schedule approval process.
- Hire, manage, and train subordinate managers and employees.
- 6 or more years of progressive hotel experience, focused on rooms and F&B division.
- 2 or more years in Director of Operations role.
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Service-oriented style with professional presentation skills.
- Experience in Room and F&B management ideally in hotels.
- Proven leadership skills.
- Excellent benefits, including medical, dental, and vision insurance after only 30 days.
- Free room nights, discounted and friends & family room rates.
- Discounted F&B when staying at Hyatt Hotels.
- 401(k) Retirement Matching Plan (up to 4%).
- Paid Time Off, including new child leave.
- Highly competitive salaries and incentives.
- Tuition Reimbursement.
- Training programs.
- Complimentary Employee Meals.
- Employee Stock Purchase Plan.
- Discounts at various retailers.
We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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