Residential Services Technician

3 weeks ago

New York, New York, United States Discovery Land Company Full time
About the Role

We are seeking a highly skilled and detail-oriented Residential Services Technician to join our team at Silo Ridge Field Club. As a key member of our Residential Services Department, you will be responsible for executing all maintenance tasks and vendor communication at our Condominiums, Cottages, and Estate Homes.

Key Responsibilities
  • Ensure the home functionality of homes enrolled in our Preventative Maintenance Program.
  • Identify and schedule all necessary preventative maintenance for onsite enrolled homes.
  • Perform general minor maintenance handyman tasks.
  • Provide billing for services by effectively tracking labor and material expenses.
  • Perform preventative maintenance inspections in accordance with program outline.
  • Create home-specific checklists to effectively schedule and track maintenance performed at all homes.
  • Provide preventative maintenance recommendations to enrolled homes.
  • Schedule vendors for projects as needed.
  • Be a direct contact for vendors conducting maintenance onsite.
  • Be a direct contact for Condo, Cottage, and Estate Home owners' maintenance needs.
  • Communicate effectively with Residential Services Office and personnel.
  • Source and maintain inventory of necessary tools and supplies to complete minor maintenance tasks.
  • Identify projects and home maintenance procedures to create additional revenue streams.
  • Seek and present bids and proposals for enrolled homes' annual maintenance items.
  • Work effectively with all RS key personnel to continue to improve full scope of services.
  • Knowledgeable of all property emergency, safety/disaster plans and procedures.
  • Responds promptly to emergencies.
Qualifications
  • A High School Diploma or equivalent.
  • Graduate of an accredited technical school or apprenticeship, preferred.
  • 1+ years hands-on experience with HVAC and electrical equipment and/or training; or equivalent combination of education and experience.
  • Must have a valid Driver's License.
  • Proficiency in general maintenance and use of hand tools, including painting, sanding, basic electric, and snow removal.
  • Plumbing knowledge to address leaks, clogs, or other drainage problems.
  • Electrical wiring capabilities to manage problems with the building's electricity.
  • Carpentry ability to handle basic repairs around the building.
Additional Requirements
  • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
  • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
  • Ability to work in a team environment.
  • Ability to stay calm and focused during the busiest of times.
  • Ability to read, write, speak, and understand English; additional languages preferred.
  • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (60) pounds.
Benefits
  • Wage Range: $25/hour - $30/hour
  • Medical, Dental, and Vision Benefits
  • 401k Contribution
  • Paid Time Off and Paid Holidays
  • Employee Meals, Referral Incentives, and Recognition Programs
  • Professional development and upward mobility opportunities
  • Work-Family Culture

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