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Training and Development Specialist

2 months ago

Kerrville, Texas, United States Killdeer Mountain Manufacturing Inc Full time
Job Summary

The Training Administrator will provide effective training to meet customer quality expectations. This position requires the ability to understand all levels of learning, evaluate internal and customer data, and performance metrics to assess the effectiveness of the training program.

Duties and Responsibilities
  • Conduct trainings in front of audiences and in one-on-one settings for both new hires and current employees.
  • Lead hands-on training sessions to ensure employees are proficient in their roles.
  • Create an atmosphere appropriate to the learning needs of the learners.
  • Coach employees on how to inspect their own work and correct errors before passing work on to others.
  • Differentiate content for different learning styles and levels of proficiency.
  • Assess learner performance to ensure mastery.
  • Assist with the assessment of the effectiveness of trainings through feedback, testing, and performance evaluations, and make necessary adjustments.
  • Maintain inventory of supplies and the cleanliness of the work area.
  • Interact with customer representatives, both internal and external, to determine customer needs and gather feedback.
  • Perform other duties as assigned.
Core Expectations and Behaviors
  • Customer Focus
  • Leadership
  • Engagement of People
  • Process Approach
  • Continuous Improvement
  • Evidence-Based Decision Making
  • Relationship Management
Required Skills and Abilities
  • Ability to provide creative solutions to difficult training processes.
  • Patience and the ability to assess individual learning capabilities.
  • Ability to apply alternative methods where necessary.
  • Ability to communicate in clear and precise terms.
  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with computers and other standard office equipment.
  • Proficient with Microsoft Office Suite or related software.
Education and Experience
  • High School Diploma or Equivalent
  • Certification(s) in manufacturing processes or specific equipment is a plus.
  • Twelve (12) months training or mentoring experience.
  • Experience in manufacturing preferred.
  • Experience with LMS (Learning Management Systems) and knowledge of in eLearning is preferred.
Functional and Cognitive Job Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to stand, sit, reach, bend, and twist.
  • Must be able to lift 25 pounds at times.
  • Must be able to access and navigate each department at the organization's facilities.
  • Ability to safely use production tools/equipment, such as: solder irons, manual and pneumatic contact crimpers, wire strippers, and various other hand tools.
  • Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate effectively, ability to complete tasks in situations that have a speed or productivity quota.