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Cloud Senior Site Reliability Engineer

2 months ago

Chandler, Arizona, United States Bank of America Full time
Job Summary

We are seeking a highly skilled Cloud Senior Site Reliability Engineer to join our team. As a key member of our engineering organization, you will be responsible for designing, building, and maintaining our next-gen AWS platform.

Key Responsibilities
  • Collaborate with cross-functional teams to design, develop, test, and implement secure, robust, highly available, and scalable solutions for BofA's External Cloud Platform.
  • Work with software engineers and teams to design and implement deployment approaches using highly scalable, automated, continuous integration, and continuous delivery pipelines.
  • Responsible for all aspects of reliability, collaborating with technical experts, key stakeholders, and team members to resolve complex problems, owning the issue until you are sure it will not reoccur.
  • Deep understanding of SRE practices, service level indicators, and service level objectives; proactively utilize them to resolve issues before they impact customers.
  • Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of the platform.
  • Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
  • Identify opportunities to eliminate toil and automate the triage of issues to improve overall operational stability.
  • Collaborate with others to identify, analyze, and resolve platform vulnerabilities.
  • Proactively promote the adoption of site reliability engineering best practices within the team and organization.
  • Participate in 24x7 on-call coverage follow the sun model and performs blameless Postmortems (RCAs) as needed.
Requirements
  • 15 years of combined experience in either SRE, software development, or infrastructure engineering (10 years with an advanced degree in Computer Science or related technical field).
  • 7+ years of hands-on experience building and maintaining cloud platforms on a major cloud service provider.
  • Strong experience in implementing, monitoring, and maintaining a highly scalable and resilient Data Services platform on Amazon Web Services.
  • Strong experience with monitoring tools such as Grafana, Prometheus, Splunk, or Dynatrace, as well as AWS native tools like CloudWatch & CloudTrail, Azure Monitor, and Log Analytics.
  • Proficiency in implementing, monitoring, and maintaining a Databricks, RDS, or OpenAI platform.
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and.Net; 5+ years applied experience in Python/Java.
  • Proficiency in implementing CI/CD pipelines with tools such as git and Jenkins, familiarity with using a GitOps model.
  • Advanced knowledge of networking (firewalls, DNS, Load Balancing, Proxies, etc.).
  • Advanced understanding of Linux & Windows operating systems including shell scripting.
  • Excellent interpersonal, organizational, and communication (written, verbal, and presentation) skills are a must.
  • Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities and an ability to juggle competing priorities and adapt to changes in project scope.
Preferred Qualifications
  • Strong experience working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
  • Proficiency in creating automation using Python, Terraform, or Ansible.
  • Proficiency in implementing, monitoring, and maintaining a Databricks, CosmosDB, or OpenAI platform.
  • Experience in implementing, monitoring, and maintaining a highly scalable and resilient enterprise platform on Microsoft Azure using native services related to compute, storage, networking, security, and observability.
  • Experience with containerization technologies such as EC2, EKS, Fargate, Openshift, or Kubernetes.
  • Understanding of cost management, inventory management, FinOps model.
What We Offer

We offer a competitive salary, benefits, and a dynamic work environment. If you are a motivated and experienced Cloud Senior Site Reliability Engineer looking for a new challenge, please apply today.