Business Analyst 5 Position

2 weeks ago


Lansing, Michigan, United States Abacus Full time
Job Title: Business Analyst 5

Abacus is seeking a highly skilled Business Analyst 5 to join our team. As a Business Analyst 5, you will be responsible for providing presentations, reports, statistics, metrics, and analysis of services provided by Network Services.

Key Responsibilities:
  • Extrapolate datasets from Service Desk Support Team and prepare using appropriate algorithm tools
  • Ability to obtain and report data analysis of datasets
  • Facilitate meetings to discuss data analysis of workloads and projects
  • Excellent interpersonal skills
Requirements:
  • Bachelor's Degree, Required
  • Organization and Prioritization skills are Mandatory
  • Understanding CRISP-DM process model
  • Ability to follow the steps for a data mining project
Preferred Skills:
  • Minimum 1-3 years experience with PBI, R, IBM SPSS, and/or Tableau
  • Minimum 3-5 years experience with Microsoft Project and Excel is Required
  • Minimum 2-3 years experience with DevOPs is Preferred
  • Minimum 3-5 years experience with Remedy/Helix is Required
  • Minimum 3-5 years working within a Telecommunications environment is Preferred
  • Minimum 3-5 years experience in a large Enterprise setting is Required
  • Minimum 3-5 years work experience with multiple network platforms is Preferred
  • Minimum 3-5 years working with multiple network lines of service is Required
  • Minimum 5+ years dealing with customers is Required
What We Offer:

Abacus offers a dynamic and challenging work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed.

We are an equal opportunities employer and welcome applications from diverse candidates.



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