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Service Advisor

1 month ago

Albany, New York, United States The Lia Group Full time
Job Description

Lia Honda Albany is seeking a skilled Service Advisor to provide exceptional customer service and ensure a seamless experience for our clients.

Key Responsibilities:

  • Oversee the flow of the Drive Lane to ensure prompt, courteous, and effective service.
  • Take ownership of the customer's experience by communicating repair information and recommendations from the technician.
  • Provide concierge support for owner inquiries, whether phone or in-person, to assure a positive customer experience.
  • Distribute work between technicians efficiently to maximize productivity.

Benefits:

  • Medical, Dental, and Vision coverage
  • 401K Plan with Employer Match
  • Continued education and manufacturer training
  • Paid Time Off and Weekly Pay
  • Employer-funded Life Insurance Plan
  • Discounts on services and parts
  • Employee vehicle purchase plans
  • Company-provided uniforms

About Us:

The Lia Auto Group is a leading automotive group with 21 dealerships across New York, Connecticut, and Massachusetts. We offer a range of manufacturers and services, including rental and full-body repair services. Our team of over 1,500 dedicated staff members has delivered quality products and exceptional consumer experiences for over 40 years.

We are committed to supporting our communities and look for individuals who share our values and are passionate about making a difference.