Operations Manager
4 weeks ago
Are you a motivated and organized individual looking to take your career to the next level? Do you have a passion for healthcare and a desire to lead a team? We are seeking an Operations Manager Trainee to join our team at PDS Health.
Job SummaryThe Operations Manager Trainee will be responsible for gaining an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. This will involve completing the OM Development Program, which includes structured curriculum completion, on-the-job practical application, and development meetings.
Key Responsibilities- Model company culture, values, and standards through daily interactions with team members
- Assess, hire, and retain the right team members through comprehensive training, supervision, counseling, and coaching
- Investigate and resolve staff and patient issues by analyzing facts and circumstances to develop timely and effective solutions
- Execute the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
- Drive year-over-year revenue and profit growth
- Manage expenses to achieve monthly goals and budget
- Show proficiency and adherence to cash management and accounting protocols
- Develop and implement an office success plan, including staff development and office protocols to provide for efficient operations during manager absences
- High school diploma or equivalent
- Five or more years of related work experience in operational management
- Valid driver's license and automobile insurance
- Reliable means of transportation to travel to assigned offices
- Associate degree or Bachelor's degree
- Five or more years of experience leading a team, mentoring, and coaching subordinates
- Results-oriented with a strong sense of personal responsibility
- Effective team builder with excellent communication and leadership skills
- Patient advocate with a flexible and adaptive approach
- Process-focused operator with strong analytical and problem-solving skills
- Financial acumen with a strong understanding of profit drivers and metrics
- Influencer with excellent coaching and mentoring skills
- Primarily a sedentary office classification with occasional field visits and driving
- Controlled temperature conditions with no direct exposure to hazardous physical substances
- Low to moderate noise level with occasional exposure to irate team members, vendors, or patients
- Medical, dental, and vision insurance
- Paid time off
- Tuition reimbursement
- 401K
- Paid time to volunteer in your local community
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