Financial Transaction Specialist

2 days ago


Charlotte, North Carolina, United States Courtyard by Marriott Full time

Job Summary

Courtyard by Marriott is looking for a highly organized and detail-oriented Night Auditor to join our team. In this role, you will be responsible for ensuring the accuracy of financial transactions and guest accounts.

About the Position

This is a full-time position that requires a strong understanding of financial systems and procedures. We offer a salary range of $45,000 - $60,000 per year, depending on experience.

Key Responsibilities

  1. Perform nightly audit of financial transactions and guest accounts;
  2. Verify accuracy of charges and reconcile any discrepancies;
  3. Prepare daily reports and distribute to management;
  4. Assist guests with check-in and check-out processes;
  5. Handle guest inquiries and resolve complaints in a professional manner;
  6. Maintain confidentiality of guest information and adhere to hotel policies and procedures.

Requirements

To be considered for this role, you will need:

  • A high school diploma or equivalent;
  • Previous experience in a customer-facing role, preferably in the hospitality industry;
  • Strong attention to detail and analytical skills;
  • Excellent communication and problem-solving abilities;
  • Ability to work independently and as part of a team.

Benefits

We offer a range of benefits, including health insurance, paid time off, and opportunities for career advancement.



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