Housekeeping Supervisor

1 week ago


Morristown, Tennessee, United States Racs Cleaning Enterprises Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor/Lead Tech to join our team at Racs Cleaning Enterprises. As a key member of our cleaning services team, you will be responsible for ensuring the highest level of quality and customer satisfaction in our eco-friendly cleaning services.

Key Responsibilities
  1. Client Communication and Quality Control: Ensure prompt arrival to clients' homes, communicate effectively with clients, and maintain accurate paperwork reporting.
  2. Team Management and Leadership: Oversee technicians' time management, understand client-specific needs, and maintain company standards.
  3. Quality Assurance: Complete the Quality Control checklist at each job to certify quality standards.
  4. Client Satisfaction and Safety: Ensure client-specific notes are attended to, lights, locks, and doors are left secure/as found, and payment is noted.
  5. Company Property and Policy: Ensure all company property, including vehicles, is returned in good condition and any variations are noted in the load-in checklist.
  6. Communication and Teamwork: Communicate effectively and professionally with team members and management, and cordially with clients; report any questions or issues to the office immediately.
Requirements

To be successful in this role, you will need:

  • Organization and Time Management Skills: Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Communication and Interpersonal Skills: Ability to communicate clearly and effectively, both verbally and in writing.
  • Attention to Detail: Ability to maintain high standards of quality and attention to detail.
  • Physical Demands: Ability to stand for extended periods, reach, stoop, and kneel continuously.
  • Experience: Must be at least 18 years old and have prior service work experience, preferably in customer service.

We offer a competitive salary and opportunities for growth and development in a dynamic and eco-friendly cleaning services company. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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