Sewer and Drain Plumbing Specialist
1 week ago
Elmer's Home Services Heating & Air Conditioning is seeking a skilled Sewer and Drain Plumbing Specialist to join our team in San Antonio. As a key member of our team, you will be responsible for performing drain cleaning services for residential properties, handling customer calls, and utilizing working knowledge of ServiceTitan for efficient customer management.
Key Responsibilities:- Perform drain cleaning services for residential properties
- Handle all customer calls, including service, maintenance, warranty, diagnostics, 2nd opinions, and estimates
- Utilize working knowledge of ServiceTitan for efficient customer management
- Communicate with dispatch to schedule and debrief the customer database
- Ensure complete, accurate, and updated information
- Participate in all company-sponsored training classes
- Effectively manage conflict resolution with clients and team members through clear communication
- Relevant experience as a licensed apprentice plumber
- Endorsement: Restricted Drain Cleaner or Unrestricted Drain Cleaner (You need 1,500 verified hours through the State of Texas)
- Ability to educate clients
- A valid Texas driver's license
- Computer proficiency including Microsoft Word and Excel
- High school diploma or GED
Our company has served the San Antonio area's HVAC needs for over 25 years. We just launched in DFW in 2023 and the Houston area in 2024. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, plumbing, and repair needs. We work hard to maintain our reputation as the most professional and punctual HVAC & Plumbing team in town.
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