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Customer Service Representative

3 weeks ago

Fort Walton Beach, Florida, United States Michaels Stores Full time
About the Job:

We are seeking a skilled Customer Service Representative to join our team at Michaels Stores. As a key member of our sales floor team, you will provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.

Primary Responsibilities:

  • Provide excellent customer service, addressing customer concerns and resolving issues in a timely manner.
  • Process cash transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and display maintenance to create an engaging shopping environment.
  • Collaborate with colleagues to achieve sales goals, maintain store appearance, and ensure excellent customer satisfaction.
  • Requirements:
    • Possess excellent communication and interpersonal skills.
    • Demonstrate a commitment to delivering exceptional customer service.