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Restaurant Operations Manager

2 months ago

Dubuque, Iowa, United States Sonic Drive In Full time
Job Summary

Sonic Drive-In is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our drive-in restaurant, providing exceptional customer service, and leading a team of employees to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Restaurant Operations: Assist the General Manager in managing drive-in operations, including supervising employees, managing inventory, and maintaining a clean and safe work environment.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has an enjoyable dining experience.
  • Team Leadership: Lead and motivate a team of employees to achieve sales and customer satisfaction goals, providing coaching and training as needed.
  • Administrative Duties: Assist with administrative tasks, including maintaining files, records, and required documentation.
Requirements
  • Experience: Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience required.
  • Skills: Effective communication skills, basic math, reading, and computer skills required.
  • Leadership: Ability to follow directions, work with autonomy, and successfully solve problems.
  • Appearance and Uniform: Willingness to abide by the appearance, uniform, and hygiene standards at Sonic.
Preferred Qualifications
  • Leadership Skills: Strong leadership skills with the ability to motivate and lead team members.
  • Sales and Marketing: Dedicated individuals with a proven track record of building sales, creative marketing, expense management, and developing people into successful teams.