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Field RN

2 months ago

Philadelphia, Pennsylvania, United States Cigna Full time
Job Title: Field RN - At Home Care Specialist

Cigna is seeking a skilled Field RN - At Home Care Specialist to join our team. As a Field RN, you will be responsible for conducting in-home visits, nursing assessments, patient triage, care coordination, and patient/family education for members assigned to the provider.

Key Responsibilities:
  • Perform home visits with patients enrolled in At Home Care Chronic Risk Program and/or Advanced Care program (ACP)
  • Provide up-to-date health care advice/education regarding health promotion, illness prevention, and management of disease utilizing nursing assessment data, patient, family, and approved At Home Care Triage protocol
  • Systematically assess patients' actual or potential health care needs, prioritize their urgency, and use creative and effective problem solving/decision making while recommending an appropriate disposition per clinician and protocol direction
  • Document nursing assessment, planning, implementation in the electronic health record
  • Make follow-up telephone calls to patients and referrals as appropriate
  • Provide telephonic nursing assessment and triage supported by triage protocols
  • Initiate medication changes and other orders, as directed by provider in response to a triage call
Requirements:
  • Active, unrestricted RN license in Pennsylvania
  • Ability to obtain compact license and/or additional state licensure as needed
  • 3 or more years of experience as a Registered Nurse
  • Proficient level of experience with Microsoft Office applications, and strong technical aptitude
  • EMR experience and proficiency
  • BSN or ADN degree
Preferred Qualifications:
  • Previous experience working with the geriatric population/chronic condition experience
  • Home Health experience
  • Triage experience
  • Case management experience
  • Previous customer service experience
  • Previous experience in a telephonic role
  • Highly organized, self-directed worker with an ability to function in high volume environment
  • Strong verbal and written communication skills
  • Prior clinical experience in palliative care, end of life, hospice, oncology, ICU, geriatrics is preferred
  • Knowledge of STARS and Hedis metrics a plus