Healthcare Operations Manager

5 days ago


Minneapolis, Minnesota, United States Home Health Care, Inc. Full time
Job Summary
We are seeking a highly organized and compassionate Staffing Supervisor to join our team in Golden Valley. As a critical member of our team, you will play a pivotal role in ensuring the smooth and efficient delivery of care to our clients.

The ideal candidate possesses exceptional communication skills, an ability to multitask in a fast-paced environment, and a genuine passion for providing high-quality care to individuals in need. You will be responsible for coordinating schedules, managing caregiver assignments, and maintaining strong relationships with both clients and caregivers.

About Home Health Care, Inc.
At Home Health Care, Inc., we employ self-driven individuals passionate about providing quality health care services, including nursing, therapy, home health aide, and PCA jobs/services to residents of 21 Minnesota counties. With over 30 years as a locally-owned, Medicare-certified home health agency, we have grown into a family of services, continually finding new ways to bring the best care to wherever our clients call home. We value your dedication and experience in the field of home health care.

Your Responsibilities
As a Staffing Supervisor, your key responsibilities include:
  • Create and manage client and caregiver schedules, ensuring optimal care coverage and continuity.
  • Work closely with clients and their families to determine care needs and preferences.
  • Collaborate with the Care Manager and Nursing staff to develop personalized care plans for clients.
  • Handle schedule changes, last-minute requests, and emergencies promptly and effectively.

Your Qualifications
To be successful in this role, you should possess:
  • A high school diploma or equivalent (Bachelor's degree preferred).
  • Proven experience in scheduling, preferably in a healthcare or home care setting.
  • Excellent organizational and time-management skills.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to handle stressful situations and solve problems effectively.
  • Proficient computer skills, including experience with scheduling software and Microsoft Office.
  • Empathy and compassion for individuals requiring home care services.


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