Shift Management Lead

2 days ago


Spanish Fort, Alabama, United States AL0001 SPANISH FORT Full time
Job Overview
PJ's Coffee of New Orleans in Spanish Fort offers an exciting opportunity for a Closing Shift Manager to join our team. This role involves overseeing the smooth operation of our store during closing hours, managing staff, and ensuring high standards of customer service.

About Us
PJ's Coffee-Spanish Fort prides itself on delivering a unique coffee experience with an upscale, modern interior design and traditional New Orleans character. Our store features a drive-thru lane and a relaxing environment inside or on our patio for customers to unwind.

Estimated Salary
The estimated salary for this position is $50,000 - $60,000 per year, including hourly pay and incentive-based bonuses. Additionally, you will receive benefits such as health insurance, paid time off, and opportunities for career advancement.

Responsibilities
Closing Shift Manager Responsibilities include:
  1. Managing staff during closing hours to ensure efficient operations and high standards of customer service.
  2. Maintaining accurate cash handling and reconciliation procedures.
  3. Ensuring the proper appearance and cleanliness of the facility, adhering to company standards.
  4. Coordinating with General/Assistant Manager on par level standards, inventory control, and employee scheduling.
  5. Resolving customer complaints and issues promptly and fairly.

Qualifications
To succeed as a Closing Shift Manager, you should possess:
  • A high school diploma or equivalent.
  • At least 3 years of FOH operations and/or management experience.
  • Some management experience preferred.
  • Excellent basic math skills and ability to operate a cash register or POS system.
  • Ability to work in a standing position for long periods (7-8 hours generally).
  • Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Serv Safe (Food Safety Manager) Certification is mandatory.


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