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Fashion and Jewelry Sales Professional

2 months ago

Columbus, Ohio, United States Signet Jewelers Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Fashion and Timepiece Sales Manager to join our team at Signet Jewelers. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service to our guests.

Key Responsibilities
  • Sales and Performance
    • Consistently meet or exceed sales and performance standards, including special event and store promotion results.
    • Develop and maintain a deep understanding of our luxury fashion and timepiece products, including features, benefits, quality, value, warranties, services, and procedures.
  • Guest Experience
    • Provide an exceptional guest experience by keeping with the guest's agenda and providing proper follow-up.
    • Consistently monitor the flow of guests and assist with matching the appropriate team member with the guest.
  • Merchandise and Training
    • Oversee the implementation and administration of luxury fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display, and merchandising.
    • Develop and maintain complete knowledge of all luxury fashion and timepiece merchandise, becoming the subject matter expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each luxury fashion and timepiece brand and collection.
  • Collaboration and Support
    • Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling's, and updates related to all pertinent information about team members.
    • Communicate to the General Manager all pertinent information relating to team members, including personnel and security concerns, merchandising needs, etc.
Requirements
  • Education and Experience
    • Minimum six months with Signet Jewelers or similar experience level with another company.
    • Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.
  • Skills and Abilities
    • Ability to lead by example by attaining required daily performance standards, special event goals, and executing store promotions.
    • Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times.
    • Analytic thinking and reasoning.
    • Ability to train and develop team members, conduct store training meetings as needed.
Physical Demands

Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel, and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise.

Work Schedule
  • As required by the store to include evenings and weekends.
  • Three nights per week or as required by the General Manager.
  • Sunday on an alternating basis or as needed.
  • Store hours during Special Events and key selling times of the year.