Deli Department Manager
2 weeks ago
The Deli Department Manager at Restaurant Depot is responsible for ensuring that all available product in the warehouse is out for sale and maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines. This role requires developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.
Key Responsibilities:
- Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.
- Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our "Always Fresh" mentality.
- Responsible for product presentation, rotation, labeling, replenishment & backstock organization.
- Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.
- Maintain working knowledge of all warehouse equipment.
- Gain and demonstrate a high level of operational execution and product knowledge.
- Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.
- Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.
- Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
- Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
- Assist senior managers with interviewing, hiring & scheduling needs.
- Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.
- Assist general team members as needed.
- Assist in other areas of the warehouse as needed and requested.
Requirements:
- Must pass drug screen
- Can lift 50 lbs
- Must be at least 18+ years old
- Bachelor's Degree or high school diploma/GED with at least 4 years experience in customer service
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
- Effective oral and written communication skills.
- High level of interpersonal skills to handle sensitive and confidential situation and documentation.
- Computer Literacy
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