Insurance Collector

2 weeks ago

Nashville, Tennessee, United States AmSurg Full time
Job Summary

We are seeking a highly organized and detail-oriented Insurance Collector to join our team at AmSurg. As a key member of our revenue cycle team, you will be responsible for collecting patient and payer balances, ensuring timely and accurate resolution of account transactions.

Key Responsibilities
  • Follow up on open balances listed on monthly AR and Payer Follow-up reports
  • Review and update patient demographics and payer information as necessary for completion of claims payment
  • Responsible for transferring balances and printing claims
  • Generate correspondence to payers such as appeals and payments
  • Promptly identify any errors or other issues in claims processing
  • Effectively follow up on any unpaid balances
  • Expeditiously bring any remaining balance to resolution
  • Meet quality assurance and productivity standards by identifying and reconciling insurance balance accounts
  • Review explanations of benefits details on denials
  • Communicate with insurance payer representatives, patients, and center staff to ensure timely and accurate resolution of account transactions
  • Prioritize assigned accounts to maximize aged accounts receivable resolution
  • Review explanation of benefit (EOB) documentation and notate accounts on collection activity to perform account resolution
  • Receive inbound patient calls regarding financial responsibility
Requirements
  • High school education or GED with minimum of two (2) years' experience in accounts receivables collections preferred
  • Knowledge of medical terminology and managed care billing guidelines is required
What We Offer

At AmSurg, we offer a wide range of health and welfare benefits, paid time off, and a matching 401(K) Plan. Our team is dedicated to delivering high-quality care that puts the patient first.

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