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Senior Program Coordinator
2 months ago
About American Express Global Business Travel:
At Amex GBT, we believe in the transformative power of travel and its ability to create positive change. Our workplace fosters a culture of collaboration and inclusivity, where every colleague's input is valued and encouraged.
Position Overview:
We are currently seeking a Senior Program Manager to enhance our Product & Engineering division. This role is ideal for an individual who thrives on addressing complex business challenges and is committed to innovative solutions that maintain our status as a technology frontrunner in the corporate travel sector.
Key Responsibilities:
- Lead the execution of cross-functional initiatives from concept through to market launch, collaborating with teams across Product & Engineering, Finance, GCO, and B2B Excellence.
- Identify and engage relevant stakeholders for each initiative, managing their expectations effectively.
- Work closely with product and engineering teams to outline project scope, develop work breakdown structures, and create comprehensive delivery plans.
- Oversee inter-team dependencies, address risks and issues, and validate planning assumptions as they arise.
- Provide regular updates to stakeholders, both written and verbal, ensuring transparency throughout the project lifecycle.
- Establish and maintain governance practices to keep programs aligned with objectives.
- Define the program structure, clarifying roles and responsibilities to enhance communication and minimize redundancy.
- Create and maintain project documentation and archives for future reference.
- Act as a strategic planner for teams under your oversight, focusing on 90 and 180-day planning cycles.
Qualifications:
- Bachelor's or Master's degree in Computer Science or a related technical discipline, or equivalent professional experience.
- A minimum of 5 years in Technical Program or Product Management within a technology-driven organization, preferably in e-commerce.
- Travel industry knowledge is highly desirable but not mandatory.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Ability to communicate effectively across various organizational levels.
- Skilled in providing clarity in situations with ambiguous project scopes.
- Proven ability to manage multiple projects and tasks simultaneously.
- Experience in facilitating decision-making processes within the organization.
Work Environment:
This position is hybrid, requiring presence in the designated location.
Compensation:
The expected annual base salary for this role ranges from $85,000 to $170,000, depending on the complexity of the position and the candidate's relevant experience and skills.
Benefits:
Amex GBT offers a comprehensive benefits package that includes:
- Flexible benefits tailored to individual needs, including health insurance, retirement plans, and parental leave.
- Travel discounts and perks from major providers.
- Opportunities for professional development through tuition assistance and access to extensive learning resources.
- A commitment to Diversity, Equity, and Inclusion, with initiatives to foster a supportive workplace.
- Resources to support mental and emotional well-being for employees and their families.
We are dedicated to providing equal employment opportunities and accommodating individuals with disabilities throughout the hiring process.
Note: If you feel passionate about our mission and believe you would be a valuable addition to our team, we encourage you to consider this opportunity.
