Test Proctor

Job Summary

OPS TECH ALLIANCE LLC is seeking a highly skilled and detail-oriented Test Proctor to join our team. As a Test Proctor, you will play a crucial role in facilitating academic and professional development by overseeing test administration processes across multiple government enterprises.

Key Responsibilities:

• Enroll, register, schedule, and confirm test dates on multiple networks as needed by the testing center.
• Deliver and proctor all tests as needed by the testing center.
• Prepare and handle test materials according to regulation.
• Generate reports and maintain databases for statistical and informational purposes.
• Respond to all queries relative to testing and test delivery.
• Adhere to all policies and regulations regarding data integrity for the language testing systems.
• Regularly review all testing correspondence to ensure compliance with all procedures and guidelines.
• Perform basic troubleshooting on test facility computers.
• Communicate with IT support when necessary to resolve computer problems.
• Provide On-the-Job Training (OJT) to incoming proctor contractors.
• Issue appropriate forms and send notifications to test takers.
• Perform nightly uploads of test results to the appropriate systems.
• Identify to the Government test staff IT issues that have the potential to negatively impact testing.

Qualifications:

• Current TS/SCI clearance and Counter Intelligence polygraph.
• High school diploma.
• 2 years of professional or academic proctor experience.
• 4 years of experience with Microsoft Office Suite of products (e.g., EXCEL, Word, and Power Point) and basic application troubleshooting skills.
• 2 years of experience in a customer service environment.

Level II Responsibilities:

• Accurately and independently enroll, schedule, register, deliver, proctor, and report results for tests.
• Issue appropriate forms (for example DA330) and send notifications to test takers.
• Perform nightly uploads of test results to the appropriate systems.
• Troubleshoot common computer glitches associated with test taking.
• Identify issues that have the potential to negatively impact testing.
• Perform quality control to assure the maintenance of databases for statistical and informational purposes.
• Insure all Test Proctors are aware of and adhere to policies and regulations.
• Perform Senior Test Proctor functions as described in AR-611.
• Write testing lab SOPs for contractor personnel as needed.
• Provide familiarization training for test takers where allowed by regulation.
• Perform Test Proctoring of Oral Proficiency Interviews.

Level III Responsibilities:

• Accurately and independently enroll, schedule, register, deliver, proctor, and report results for tests.
• Issue appropriate forms (for example DA330) and send notifications to test takers.
• Perform nightly uploads of test results to the appropriate systems.
• Troubleshoot common computer glitches associated with test taking.
• Identify issues that have the potential to negatively impact testing.
• Perform quality control to assure the maintenance of databases for statistical and informational purposes.
• Insure all Test Proctors are aware of and adhere to policies and regulations.
• Perform Senior Test Proctor functions as described in AR-611.
• Write testing lab SOPs for contractor personnel as needed.
• Provide familiarization training for test takers where allowed by regulation.
• Perform Test Proctoring of Oral Proficiency Interviews.

Level IV Responsibilities:

• Accurately and independently enroll, schedule, register, deliver, proctor, and report results for tests.
• Issue appropriate forms (for example DA330) and send notifications to test takers.
• Perform nightly uploads of test results to the appropriate systems.
• Troubleshoot common computer glitches associated with test taking.
• Identify issues that have the potential to negatively impact testing.
• Perform quality control to assure the maintenance of databases for statistical and informational purposes.
• Insure all Test Proctors are aware of and adhere to policies and regulations.
• Perform Senior Test Proctor functions as described in AR-611.
• Write testing lab SOPs for contractor personnel as needed.
• Provide familiarization training for test takers where allowed by regulation.
• Perform Test Proctoring of Oral Proficiency Interviews.

Company Overview:

OPS TECH ALLIANCE LLC was founded by former National Security and Special Operations professionals with over 100 years of combined experience. We are a certified SBA 8(a) Small Business and Service-Disabled Veteran-Owned Small Business (SDVOSB).

Team Member Benefits:

• Competitive Pay.
• Paid Time Off.
• Tuition Assistance.
• Medical, Prescription, Dental & Vision Coverage.
• Life Insurance.
• Work-life Balance.

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