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Patient Care Coordinator
2 months ago
We are seeking a compassionate and energetic individual to provide exceptional patient care in our Mt Holly office. As a Patient Representative, you will play a vital role in changing the lives of patients every day.
- Check in patients, collect payments, and verify insurance information.
- Process new patient paperwork and update existing records.
- Prepare for upcoming appointments and ensure accurate patient information.
- Explain insurance authorization to patients as needed.
- Schedule follow-up appointments as requested by physicians.
- Count petty cash and document transactions.
- Comply with all processes and HIPAA regulations.
- Apply our values in decision-making and interactions with all individuals.
- Promote a positive work environment through effective teamwork.
We value compassion, teamwork, communication, integrity, innovation, and community. As a Patient Representative, you will:
- Reflect CNSA Core Values in all job responsibilities and interactions.
- Participate in department or system-wide improvement plans.
- Perform high-quality work that is neat, accurate, complete, and on time.
- Offer assistance to all patients by promptly responding to requests and needs.
- Adapt to changing assignments and responsibilities.
To be successful in this role, you will need:
- At least 1 year of customer service experience.
- Medical office customer service experience is highly favored.
- The ability to multi-task in a fast-paced environment.
- Excellent patient care skills.
This is a full-time position with regular business hours (Monday - Friday, 8:00 am - 5:00 pm). We offer a positive work environment and opportunities for growth and development.
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