Healthcare Reception Specialist

1 week ago


Duluth, Minnesota, United States St. Luke's Full time

Position Overview

  • The Patient Services Coordinator is responsible for providing front desk support and assistance under the supervision of the Clinic Manager. This role involves managing various coding and charge entry tasks while acting as a resource for patients within the Clinic Business Office.
  • Minimum Qualifications Education: High school diploma or equivalent OR equivalent experience. Experience: At least six months of relevant office experience. Licensure/Certification/Registration: Not applicable.
  • Preferred Qualifications Education: Completion of a post-secondary program in business administration or medical office management. Experience: Prior experience in a healthcare or general office environment with a focus on customer service. Licensure/Certification/Registration: Not applicable.
  • Knowledge, Skills, and Abilities Familiarity with general office clerical duties and proficiency in computerized office systems. Excellent customer service skills and the ability to effectively prioritize tasks. Proficient in keyboarding and capable of communicating professionally with both patients and staff. Willingness to travel to other clinics or departments as required.
  • Physical Demands and Environment Must be physically capable of lifting up to 25 pounds, sitting for extended periods, and moving around as necessary. The typical noise level in the office environment is moderate, with no exposure to hazardous working conditions.


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